What??? I never, ever go over limit, or fail to pay anything off (it's the Taurus in me!). So I got on the phone and promptly called Chevron to see what was up. Seems I didn't make a payment in the last 30 days, although I only owed $25!! Yep, $25! Although I had thousands worth of spending room, I was in default! 

Admittedly, I got my hackles up. Envision this: my kid, in a wheelchair, and his careworker, downtown Victoria with an empty van and a declined card. I was HOT!

So I got on the phone, and tore a strip out of the lady on the other end. I have been with Chevron for 15 years, never ever owed money or had any issues, always paid up my card, but this time, there was a slip up. There was no warning, no obligatory phone call or email, nothing. This kind of customer service (or lack of) just burns me up! Didn't I deserve more? After all that loyalty! Geesh! 

Was I right? I dunno. Ironically, our Monday Mastermind Discussion topic in our private Warrior Woman Fitness  Program on Facebook, we are discussing KINDNESS. We're looking at every angle of it, from kindness to strangers, KINDNESS to family (always harder, for sure), and where KINDNESS stands when we feel trumped on, like I did. Did I have to assert myself in such a way? Did it add KINDNESS to the planet? Was it worth it?

I love our topics, especially when we get off the fitness grid and move into the other areas of health and fitness - emotional and spiritual stuff, like how we treat others, the planet, and  ourselves. But this one got me all caught up, I must admit. No perfection here. Nada.

To that service lady at Chevron...I truly apologize. it didn't leave me feeling like a bigger person, and it could have been handled WAY differently. You were only doing your job, and I was an over-reactive, protective mother, and admittedly, a little self righteous. 

Guess the teacher can be the student as well. And tomorrow is another day to try to get it right. 

I'd love to hear your thoughts on this...CLICK HERE!

Karen - www.warriorwoman.ca